--- title: "Sales order (printout)" description: "The sales order printout is the actual sales order document for a single sales order with order header, line items, prices and totals. How to start and print it." url: https://support.sapera.io/en/articles/207-sales-order-printout collection: "Sales order printouts" updated: 2026-07-07 language: en alternates: [da] --- # Sales order (printout) The sales order printout is the actual sales order document for a single sales order with order header, line items, prices and totals. How to start and print it. ## Sales order (printout) The sales order printout is the actual sales order document for a single sales order in Sapera. It is used to give the customer a complete picture of the order, or to have the order in print or as a PDF for internal use. ### What the printout shows The printout is built around the order header and the ordered line items. At the top the order header is shown: customer and delivery address, order number, date, the department/organizational unit the order belongs to as well as the store's logo. Below this, the line items are shown with description, quantity, price and VAT details, and at the bottom the total amount. If the items have serial or serial item numbers (e.g. the number of a single item instance), these are also shown on the relevant lines. The printout also handles VAT texts automatically, so it reads **VAT**, **VAT exempt** or the relevant text for used VAT depending on how the order is set up. ### Parameters The sales order printout is generated from exactly the sales order you have opened. There are **no user-selected parameters** – the order, department, logo and the other information are filled in automatically based on the selected order. The only choice you make yourself is the print format (see below). ### How to start the printout The printout is started from the individual sales order in Financial. 1\. Go to **Sales** and open **Sales orders**. 2. Open the sales order you want to print. 3. Press the **printer icon** in the top right corner. 4. Select the printout **Sales order**. 5. Select the desired format: download as **PDF** or **send by email**. ### Settings support can configure The sales order also has a range of settings that control its appearance and behaviour but are not shown in the print dialog. They can be turned on/off or adjusted by support per company. If you want the sales order customized, contact support and refer to the relevant setting below. The technical name of each setting is shown in parentheses. **VAT** - Show or hide VAT per line (showvatonlines) - Hide the VAT base amount (hidebasevatamount) - Customize VAT texts: VAT, VAT-exempt and the text for used-margin serial-number items (vattext, wowattext, usedvattext) **Logo(s)** - Show or hide the top logo and choose which logo is used (showLogo, logoName) - Show or hide a left logo (typically an award logo) and a right logo (typically an industry logo) (showLogo1, logo1Name, showLogo2, logo2Name) - Adjust placement and margins (top/bottom/left/right) for each logo (leftPaddingOnLogo, topPaddingOnLogo, rightPaddingOnLogo, etc.) - Hide the line under the logo (hideLineNearLogo) **Texts and headings** - Name the printout (e.g. "Work card" instead of "Sales order") (salesordertext) - Fixed bottom text on the sales order (salesorderbottomtext) - Hide the headings CUSTOMER, DELIVERY ADDRESS and REGARDING (hideHeadings) - Text instead of "Handled by" (employeetext) **Footer** - Hide the entire footer (hideFooter) - Hide bank details in the footer (hidefooterbankinfo) - Hide the barcode (hideBarcode) **Item lines** - Show or hide the item number and set the font size for item numbers (showitemidentifier, stockNoFontSize) - Line length and lines per page (linelength, lineperpage) - Hide prices on item lines, or hide quantity/price when the item number starts with TXT (hidePricesOnLines, hideInfoforTXTno) - Hide price totals (hideTotalPrices) - Show discount as a percentage or hide the "Before discount" column (showDiscountInPct, hideBeforeDiscount) - Show location or availability when prices are hidden (hideLocation, showAvailability) - Show only lines depending on stock status — in stock / not in stock / all (onstock) - Emphasize (bold) item text for specific item numbers (boldDisplayName) - Hide item-line notes (hideitemsnotes) - Use the item number from the first line in fixed-price groups (usefirstproductidentifierforfixedpricegroups) **Serial-number items** - Customize labels for serial number and serial-item number (serialnumbertext, instancenumbertext) - Hide top information about serial items (hideTopInstanceInfo) - Hide additional info on serial-item lines (hideInstanceAttributes) - Show "Regarding \[serial-item no.\]" in the subject field (showInstanceIdentifierInSubject) **Subject and customer details** - Show the promised delivery date in the subject line (showPromissedDeliveryDate) - Hide the customer's email (hideCustomerEmail) - Hide the delivery address (hideDeliveryAdress) - Show contact person (showContactPerson) **Other** - Hide field info from the serial item and hide custom field info (hidecustomfields, hidecustomfields2) - Show retention-of-title text, "We reserve the right of ownership" (showPropertyRightText) - Hide item lines with service items (hideServiceProductLines) - Show purchases on their own page (purchaseonownpage) - Use the task's from-date as the completion date (usefromdateascompletiondate) * * * **Want to know more?** Read more in these related articles: [ Sales orders Complete guide to sales orders in Financial: list view, creation, all header fields, lines, the tabs at the bottom, actions and the state machine from draft to invoicing. ](https://support.sapera.io/en/articles/81.md)[ Sales order - light (printout) Simplified version of the sales order printout. ](https://support.sapera.io/en/articles/454.md)