The sales order receipt is a receipt document for a single sales order. The printout is formatted for a receipt printer (narrow print width) and is used to give the customer physical proof of what has been receipted on the order.
At the top, the company's information is reproduced (logo as well as company address), and below that the order's basic information is shown along with the item lines and amounts being receipted. Where items have serial numbers, these can also appear on the receipt. Any fixed header text and footer text set up for the receipt are printed at the top and bottom of the document, respectively.
The printout is available as a printout/PDF for printing.
The receipt is started from Financial:
1. Go to Sales and then Sales orders. 2. Open the sales order the receipt should be created for. 3. Click the printer icon in the top right corner to open the print dialog. 4. Select the sales order receipt and print.
The printout is generated automatically from the sales order you have opened and has no user-selected parameters. The other settings for the receipt (e.g. print width, logo, as well as fixed header and footer text) are controlled by the setup and not in the print dialog itself.
The sales order receipt (the receipt/till-roll printout) also has a range of settings that control its appearance and behaviour but are not shown in the print dialog. They can be adjusted by support per company. If you want the receipt customized, contact support and refer to the relevant setting below. The technical name of each setting is shown in parentheses.
Logo
Show or hide the receipt logo and choose which logo is used (hideTopLogo, logoName)
Adjust the logo's margins — left, top and right (leftPaddingOnLogo, topPaddingOnLogo, rightPaddingOnLogo)
VAT
Customize VAT texts: VAT, VAT-exempt and the text for used-margin serial-number items (vattext, wowattext, usedvattext)
Item lines
Show or hide the item number and set the font size for item numbers (showitemidentifier, stockNoFontSize)
Lines per page and line length (lineperpage, linelength)
Hide item lines where the price is 0 (hideItemsWithoutSalesPrice)
Texts and other
Name the printout (e.g. "Work card" instead of the standard text) (salesordertext)
Fixed top and bottom text on the receipt (salesordertoptext, salesorderbottomtext)
Use the task's from-date as the agreed delivery date when it is empty (usefromdateascompletiondate)
Want to know more?
Read more in these related articles:
Sales order (printout)
The sales order printout is the actual sales order document for a single sales order with order header, item lines, prices and totals. How to start and print it.
Sales orders
Complete guide to sales orders in Financial: list view, creation, all header fields, lines, the tabs at the bottom, actions and the state machine from draft to invoicing.
