---
title: "Account statement (customer)"
description: "Detailed account statement for a single customer with all entries in the selected period, debtor and company details, and payment details for remittance."
url: https://support.sapera.io/en/articles/464-account-statement-customer
collection: "Actor library printouts"
updated: 2026-06-28
language: en
alternates: [da]
---

# Account statement (customer)

Detailed account statement for a single customer with all entries in the selected period, debtor and company details, and payment details for remittance.

## Account statement (customer)

The **Specification** report (account statement for a customer) shows a detailed account statement for one single customer (debtor). It lists all entries in the selected period with description, amount, due date and reconciliation, and combines them into a balance. At the top, debtor/customer details and your own company details are shown, and at the bottom payment details (FI slip or bank account) are shown, so the customer can remit any amount owed.

The report is typically used when you need to send a customer a combined overview of their account — for example for reminders, reconciliation of an account, or as an answer to a question about what has been posted to the customer's account.

### How to start the report

The report is started from the **customer card**. Find the customer under **Actors** and open the relevant customer card, then start the report from the report button on the customer card. The customer is selected automatically based on the card you are on — so you do not have to select the customer in the report yourself.

### Parameters

#### From date

Start date for the period the entries are included from. If the field is left empty, there is no lower limit for how far back the entries are pulled.

#### To date

End date for the period. Entries after this date are excluded. An empty value means no upper limit.

#### From due date

Includes only entries whose due date is on or after the specified date. Used when you only want to see entries that have fallen due from a certain point in time.

#### To due date

Includes only entries with a due date up to and including the specified date. Combined with **From due date** you can limit to a range of due dates — useful, for example, when focusing on overdue entries.

#### Org. unit

Limits the report to entries from one specific organizational unit. If left empty, all units are included.

#### Include draft entries

Controls whether not-yet-posted entries (draft entries) are included in the account statement. The default value is **No**, so the report only shows posted entries. Choose **Yes** if you also want preliminary/unposted entries included in the statement.

### What the report shows in addition

In addition to the entry lines themselves, the report automatically pulls company details and payment details, so the print can be used directly with the customer. The payment details are shown as an FI slip or bank account depending on your setup, and your company logo is included at the top. This information is controlled by your system setup and is not set in the report window itself.

### Settings support can configure

The printout also has a range of settings that control its appearance and behaviour but are not shown in the print dialog. They can be turned on/off or adjusted by support per company. If you want the account statement customized, contact support and refer to the relevant setting below. The technical name of each setting is shown in parentheses.

**Payment details**

-   Show FI payment, bank details or both (showpaymentidentifier)
    
-   Text for other payment methods, max. 255 characters (otherPaymentOptions)
    
-   Choose which currency is used (currencysystemname)
    

**Text and content**

-   Show or hide the text about fees etc. (showtext)
    
-   Show org. unit in the description when there is more than one (showOrgUnit)
    
-   Include settlements after the due date (includesettlementsafterduedate)
    

**Logo**

-   Show or hide the top logo (hideTopLogo)
    
-   Choose which logo is used (logoName)
    

* * *

**Want to know more?**

Read more in these related articles:

[

Customers

How to use the customer register in Sapera – customer list with columns, filters and bulk actions, create and edit customer cards for private and business customers, all tabs on existing customers, the Customer setup dialog and merging customers.

](https://support.sapera.io/en/articles/142.md)[

Open entries (customer)

Shows open invoice entries for a single customer by due date.

](https://support.sapera.io/en/articles/467.md)