The Cash customer payments report gives you an overview of the cash payments received from cash customers. For each sales receipt you see the receipt number and creation date (newest at the top) together with the customer's number, name, phone and email, so you can quickly see who the payment relates to.
The amount itself is broken down so you can follow exactly how the payment was settled: how much was paid in cash (cash received less any change), the total total amount, rounding, amount paid out as a credit note (credit voucher) and amount deposited to the customer account. At the bottom of the report, all amount columns are summed in a combined total row, so you have the reconciliation figure for the entire period.
The report is typically used to reconcile and document cash payments from cash customers and to check the distribution between cash, rounding, credit notes and the customer account.
The report is opened in Financial from Actors > Customers via the report selector. Select Cash customer payments in the list to generate the print.
Limits the report to a specific organizational unit (for example a single store or department). If you leave the field empty, all the units you have access to are included. Which units you can select and see data from is controlled automatically based on your user and your access rights, so you only see payments from the units you are allowed to see.
The report is available in a PDF variant. There is no separate Excel version of this report.
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