--- title: "Action: Users" description: "Imports users, matching on the user name and creating or updating user accounts, organizational unit and group memberships." url: https://support.sapera.io/en/articles/617-action-users collection: "SyncTool" updated: 2026-07-01 language: en alternates: [da] --- # Action: Users Imports users, matching on the user name and creating or updating user accounts, organizational unit and group memberships. Imports users, matching on the user name and creating or updating user accounts, organizational unit and group memberships. ## How to use the action 1\. Select the action in the **Action** field. 2. Point to your data source – a **file** (CSV or Excel) or a **SQL query**. 3. Map the source columns to Sapera's fields in the column mapping (see _Source fields_ below). 4. Run **Compare** to see what will be created, changed or stay unchanged – without writing to Sapera. 5. Run **Update Sapera** to perform the import. Use the **Allow create** and **Allow update** parameters to control whether new rows are created and whether existing ones are updated. ## How matching and updating works Each row is matched on the **user name** (Name). Matching users are updated and new ones created – with organizational unit and group memberships. Direction: from file/SQL into Sapera. ## Key parameters

Parameter

Explanation

AllowCreate

When enabled, users that do not already exist are created.

AllowUpdate

When enabled, existing users are updated with the imported values.

DeleteExistingGroups

When enabled, group memberships not present in the import are removed from the user.

IsDelete

When enabled, the matched users are deleted instead of created or updated.

## Source fields

Field

Explanation

DisplayName

The display name shown for the user.

Email

The user's e-mail address.

Group1

First group the user is added to as a member.

Group2

Second group the user is added to as a member.

Group3

Third group the user is added to as a member.

Name

Unique user name that identifies the user and is used to match existing records.

OrganizationalUnit

The organizational unit the user belongs to.

Pwd

The password assigned to the user.

* * * See also the overview [SyncTool – actions](https://support.sapera.io/en/articles/547-synctool-handlinger.md). * * * **Want to know more?** Read more in these related articles: [ Standard parameters for all actions The general parameters available on most SyncTool actions: step control, error handling, timeout, etc. ](https://support.sapera.io/en/articles/648.md)