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What is a sales order?

A sales order is an agreed sale before it is invoiced. See when to use it.

A sales order is a record of a sale you have agreed with a customer but have not yet invoiced. It is used when time passes between agreement and delivery — for example when goods have to be ordered in, reserved or delivered later.

What it does

  • Holds the agreement: which items, quantities and prices the customer has said yes to.

  • Can reserve goods so they are not sold to someone else.

  • Later becomes an invoice, when the goods are delivered or paid for.

Sales order vs. invoice

The sales order is the commitment; the invoice is the actual settlement that is posted to the accounts. A sales order does not affect the accounts until it becomes an invoice.

Read more in Sales orders and see quick how-tos in Sales order (quickguides).

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