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Gift cards and credit notes for customers

What gift cards and store-credit vouchers are, and how they differ.

Both are "money to spend" in the store, but they arise in different ways.

Gift cards

A gift card is bought in advance — the customer (or someone giving a gift) pays for the gift card, which can later be used as payment. Gift cards can have different types and rules.

Credit vouchers

A credit voucher typically arises from a return, where the customer receives the value as store credit instead of money back. It can then be used on a later purchase.

Why the difference is worth knowing

They are handled as payment at the checkout but are posted and tracked separately, because they have different origins. This gives a correct picture of what the store owes in gift cards and credit vouchers not yet redeemed.

Read more in Gift cards and Credit vouchers.

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