---
title: "Gift cards and credit notes for customers"
description: "What gift cards and store-credit vouchers are, and how they differ."
url: https://support.sapera.io/en/articles/664-gift-cards-and-credit-notes-for-customers
collection: "The Sapera glossary"
updated: 2026-07-01
language: en
alternates: [da]
---

# Gift cards and credit notes for customers

What gift cards and store-credit vouchers are, and how they differ.

Both are "money to spend" in the store, but they arise in different ways.

## Gift cards

A gift card is bought in advance — the customer (or someone giving a gift) pays for the gift card, which can later be used as payment. Gift cards can have different types and rules.

## Credit vouchers

A credit voucher typically arises from a return, where the customer receives the value as store credit instead of money back. It can then be used on a later purchase.

## Why the difference is worth knowing

They are handled as payment at the checkout but are posted and tracked separately, because they have different origins. This gives a correct picture of what the store owes in gift cards and credit vouchers not yet redeemed.

Read more in [Gift cards](https://support.sapera.io/en/collections/179) and [Credit vouchers](https://support.sapera.io/en/collections/181).