---
title: "Inbox"
description: "Handle incoming emails and documents in Sapera Mobile: open messages, view image or PDF, add a photo and create manual entries."
url: https://support.sapera.io/en/articles/691-inbox
collection: "Sapera Mobile"
updated: 2026-08-21
language: en
alternates: [da]
---

# Inbox

Handle incoming emails and documents in Sapera Mobile: open messages, view image or PDF, add a photo and create manual entries.

Under **Inbox** you find incoming emails and documents that have arrived in Sapera. Here you can review them and handle them directly from the app.

## The inbox list

-   The messages can be **filtered** (for example on source and status) via the list preferences, and you can change **organizational unit** at the top. Your filters can be saved as a view.
    
-   Tap a message to open it.
    
-   Tap **New** to create a manual entry (for example a document you photograph yourself).
    

## Handle a message

When you open a message, you can:

-   View the attached **image** or open an attached **PDF**.
    
-   **Take a photo** or pick an image as the document (when the message can be edited). A document is required before a manual entry can be saved.
    
-   Fill in the fields and save your changes.
    

## The fields on a message

-   **Date** – the date of the document.
    
-   **Subject** – what the document is about. Required.
    
-   **Description** – additional text for the document.
    

A message that has already been handled or is linked to something else cannot be changed – you get an explanatory message.

## Approval flow

Incoming emails are approved or rejected in Financial by users with permission to approve incoming emails. In the app you can photograph, attach, fill in and save documents; the approval itself is done in Financial.

## Good to know

-   The inbox is the same flow as the "digital inbox" in Financial; the app lets you handle documents while you are on the move.
    
-   Which sources and statuses exist follows your setup in Financial.
    
-   If you cannot see the menu item, you probably do not have permission for it – contact support.
    

* * *

**Want to know more?**

Read more in these related articles:

[

Receipts

Register expense receipts in Sapera Mobile: take a photo of the receipt, choose journal and account, and save it for posting.

](https://support.sapera.io/en/articles/690.md)[

Digital inbox

This article reviews how incoming e-mails with invoices are created, processed and posted in Sapera.

](https://support.sapera.io/en/articles/354.md)