Financial → Accounting → Setup → Card Issuers.
If you cannot see the menu item, you most likely do not have permission for it. Contact support.
Card issuers are the financial institutions or payment networks (e.g. Visa, Mastercard, Dankort) identified by the card terminal when a customer pays by card. At day-end closing in the Pos, the system checks whether each card issuer name from the terminal is registered. The general ledger account on the card issuer determines which account card payments are posted to. The posting can be aggregated per card issuer if the general ledger account is set to the mode Aggregate per card issuer — this produces one financial entry per card type per day-end closing instead of one per transaction.
Card issuers are therefore used directly in the Pos day-end closing: missing card issuers do not block the closing, but generate a warning and a dedicated button for quick registration.
The list shows all registered card issuers. The columns are Name and General ledger account.
You can sort on the Name column by clicking the column header.
See How to search in lists for more about searching and filtering.
Create (+): Opens the creation form. The button is always available.
Edit (pencil): Opens the edit form for the selected card issuer. The button is only active when a row is selected. You can also double-click directly on a row to start editing.
Remove (cross): Deletes the selected card issuer after confirmation. The button is only active when a row is selected.
Click the + button in the top right to open the creation form.
Name: The card issuer's name. The field is mandatory, may contain at most 50 characters and must be unique — the system automatically checks whether the name is already in use. Note: Sapera stores the name in upper case (regardless of what you type). The field can only be filled in at creation — it is locked during editing, so you do not accidentally change the identity of an existing card issuer.
Org. unit: Shows the chain of organizational units (e.g. Head Office, Odder, Aarhus, Copenhagen). Here you select for which unit the General ledger account field below applies. The general ledger account can be set differently per store/location and is inherited downward in the hierarchy if it is not overridden at a lower level. The field is read-only for units that are not available in the current accounting configuration.
General ledger account: The general ledger account that card payments from this issuer are posted to. The field is optional — you can save a card issuer without a general ledger account and add it later.
Click Save and close to save the card issuer. The button is only active when the form is valid (Name is filled in, is unique and respects the maximum length). Click Cancel to discard without saving.
Select a card issuer in the list and click Edit, or double-click the row. The edit form opens with the same fields as at creation, but Name is locked and cannot be changed. You can change the General ledger account per org. unit.
Click Save and close to save the changes, or Cancel to discard.
Select a card issuer in the list and click Remove. The system asks for confirmation before the deletion is carried out.
When a day-end closing is carried out in the Pos and the terminal has registered payments with card issuers that are not yet created in Sapera, the day-end closing screen shows a warning:
There are new card issuers since the last reconciliation
and the button Set up new card issuers is shown.
When you click Set up new card issuers, the "Missing card issuers" dialog opens. The dialog shows a list of the unknown card issuer names that the terminal has sent since the last day-end closing.
The Name column shows the card issuer name (read-only — it is the exact name from the terminal). The General ledger account column is editable inline: you can select a general ledger account for each missing card issuer name directly in the grid. The general ledger account is optional — you can register a card issuer without a general ledger account and link it afterwards under the Card Issuers setup.
Click Register to create all missing card issuers at once. Click Cancel to close the dialog without saving — the card issuers are not created, and the warning will appear again at the next day-end closing if they are still missing.
If you have any questions, you are welcome to contact support.
Want to know more?
Read more in these related articles:
Accounting - Card Issuers
Accounting - Card Issuers
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