--- title: "Card Issuers" description: "How to create, edit and delete card issuers in Sapera, and what happens when the day-end closing automatically identifies unknown card issuers." url: https://support.sapera.io/en/articles/71-card-issuers collection: "Setup" updated: 2026-06-11 language: en alternates: [da] --- # Card Issuers How to create, edit and delete card issuers in Sapera, and what happens when the day-end closing automatically identifies unknown card issuers. ## Access Financial → Accounting → Setup → Card Issuers. If you cannot see the menu item, you most likely do not have permission for it. Contact support. ## Where is it used Card issuers are the financial institutions or payment networks (e.g. Visa, Mastercard, Dankort) identified by the card terminal when a customer pays by card. At day-end closing in the Pos, the system checks whether each card issuer name from the terminal is registered. The general ledger account on the card issuer determines which account card payments are posted to. The posting can be aggregated per card issuer if the general ledger account is set to the mode **Aggregate per card issuer** — this produces one financial entry per card type per day-end closing instead of one per transaction. Card issuers are therefore used directly in the Pos day-end closing: missing card issuers do not block the closing, but generate a warning and a dedicated button for quick registration. ## The card issuer list The list shows all registered card issuers. The columns are **Name** and **General ledger account**. You can sort on the Name column by clicking the column header. See [How to search in lists](https://support.sapera.io/en/articles/545-sadan-soger-du-i-lister.md) for more about searching and filtering. ### Actions in the list **Create (+):** Opens the creation form. The button is always available. **Edit (pencil):** Opens the edit form for the selected card issuer. The button is only active when a row is selected. You can also double-click directly on a row to start editing. **Remove (cross):** Deletes the selected card issuer after confirmation. The button is only active when a row is selected. ## Create card issuer Click the **+** button in the top right to open the creation form. ### Description of fields **Name:** The card issuer's name. The field is mandatory, may contain at most 50 characters and must be unique — the system automatically checks whether the name is already in use. Note: Sapera stores the name in upper case (regardless of what you type). The field can only be filled in at creation — it is locked during editing, so you do not accidentally change the identity of an existing card issuer. **Org. unit:** Shows the chain of organizational units (e.g. Head Office, Odder, Aarhus, Copenhagen). Here you select for which unit the General ledger account field below applies. The general ledger account can be set differently per store/location and is inherited downward in the hierarchy if it is not overridden at a lower level. The field is read-only for units that are not available in the current accounting configuration. **General ledger account:** The general ledger account that card payments from this issuer are posted to. The field is optional — you can save a card issuer without a general ledger account and add it later. ### Save and close Click **Save and close** to save the card issuer. The button is only active when the form is valid (Name is filled in, is unique and respects the maximum length). Click **Cancel** to discard without saving. ## Edit card issuer Select a card issuer in the list and click **Edit**, or double-click the row. The edit form opens with the same fields as at creation, but **Name** is locked and cannot be changed. You can change the General ledger account per org. unit. Click **Save and close** to save the changes, or **Cancel** to discard. ## Delete card issuer Select a card issuer in the list and click **Remove**. The system asks for confirmation before the deletion is carried out. ## Missing card issuers at day-end closing When a day-end closing is carried out in the Pos and the terminal has registered payments with card issuers that are not yet created in Sapera, the day-end closing screen shows a warning: **There are new card issuers since the last reconciliation** and the button **Set up new card issuers** is shown. ### The "Missing card issuers" dialog When you click **Set up new card issuers**, the "Missing card issuers" dialog opens. The dialog shows a list of the unknown card issuer names that the terminal has sent since the last day-end closing. The **Name** column shows the card issuer name (read-only — it is the exact name from the terminal). The **General ledger account** column is editable inline: you can select a general ledger account for each missing card issuer name directly in the grid. The general ledger account is optional — you can register a card issuer without a general ledger account and link it afterwards under the Card Issuers setup. Click **Register** to create all missing card issuers at once. Click **Cancel** to close the dialog without saving — the card issuers are not created, and the warning will appear again at the next day-end closing if they are still missing. If you have any questions, you are welcome to contact support. * * * **Want to know more?** Read more in these related articles: [ Accounting - Card Issuers Accounting - Card Issuers ](https://support.sapera.io/en/articles/279.md)[ Payment options Create and manage the payment methods available at the point of sale – from cash and credit cards to MobilePay, gift cards and foreign currency. This is where general ledger account linkage, cash counting, cash drawer behavior and ordering are controlled. ](https://support.sapera.io/en/articles/69.md)[ Payout options Learn how to create and manage payout options in Sapera. Payout options define which payment methods the cashier can use when making a payout from the till. ](https://support.sapera.io/en/articles/70.md)