Help Center

Needs attention

Automatic alerts about the things in your business you should act on now — with drill-through to the customers and products behind them.

The Kræver opmærksomhed (Needs attention) tab is your action centre. SaperaBI automatically reviews your data and gathers the most important exceptions in one place, so you quickly see where action is needed.

What the page shows

  • A prioritised list of alerts. The colour shows importance: 🔴 red = critical, 🟠 yellow = warning, 🔵 blue = info.

  • Five rules: customers overdue by more than a number of days, products with negative contribution margin over the last 12 months, stock older than a number of months, negative on-hand stock, and too large a share of revenue without a seller.

  • The rules are calculated per department, so each shop gets its own line with its own amount.

  • The "Se detaljer på" (See details on) column shows which page the alert belongs to.

How to use it

  • Right-click an alert and choose Drill through → Debitor-bilag (Receivable vouchers), ABC-produkter (ABC products), Aldersfordelt lager (Inventory ageing) or Lager (Inventory). The page opens filtered to exactly the customers or products behind the alert, and ← Tilbage (Back) takes you back.

  • Use the buttons at the bottom to open the pages without a filter.

Good to know

  • The thresholds for when an alert fires can be adjusted — contact support if you'd like them tuned.

  • The list updates on every data synchronisation.

  • You only see alerts for the departments you have access to in Sapera.

Related

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