An agent is the local connection between the point of sale (Pos) and the device – for example the receipt printer, cash drawer and payment terminal. A local agent profile gathers the settings a particular device (for example an iPad or a PC) uses when it runs as that agent.
How to find the agents
Open Pos from the hamburger menu in the top left corner. Select Configuration and then Agents. Click View local agent profiles to see the profiles under the selected agent.
The feature requires the permission to configure local agents. If you cannot see the menu item, you probably do not have permission for it – contact support.
Create or edit a profile
Use New to create a profile, or select a profile and choose Edit to change it. Here you set the profile's name and the device settings the agent should use (for example printer and terminal choices).
Delete a profile
Select a profile and click Delete. This removes the profile and its own settings. If you delete a profile you are using yourself, you have to choose a profile again the next time the device connects.
This is useful if, for example, a profile was created on the wrong agent by mistake, or an old iPad profile is no longer used.
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